Under the general supervision of the Director of Human Resources, the HR Coordinator is responsible for overseeing and coordinating assigned projects and human resources activities relating to the day-to-day operations of the Human Resources Department. In addition, the HR Coordinator serves as the first point of contact for routine employee inquiries, both in person and on the phone, including, but not limited to benefits, compensation, employee relations and recruitment.
Competency Areas
General 25 percent
- Greets and assists employees and/or department guests
- Answers phones; screens and routes calls as appropriate
- Provides information and assistance to employees regarding routine questions or issues; initiates problem resolution
- Distributes mail for department
- Ensures that department is stocked with appropriate office supplies
HR Administration 30 percent
- Ensures that employee files are set up and maintained in accordance with company standards and government regulations
- Conducts Human Resources internal audits to ensure compliance
- Responds to employer and third party inquiries regarding current and former employees as required
- Prepares a variety of correspondence and reports related to human resources programs, policies, and administrative tasks
- Assists Director of Human Resources with specialized projects, including research, data compilation, recommendations for action, etc.
- Establishes and maintains strong, collaborative relationships within work team to ensure a coordinated and cohesive work effort and consistent approach to managing policies and procedures
Recruiting Support 20 percent
- Provides assistance with the recruitment and onboarding of new employees, including ensuring consistency of onboarding materials and content
- Assists with screening employment applications, pre-screening job candidates, setting up interviews and conducting background and drug screening
- Oversees the background screening process for new hires
- Responds to inquiries from candidates for employment regarding available positions, status of application and other general HR questions
- Coordinates and conducts new employee onboarding, ensuring all necessary forms and documents are completed
Employee Relations 25 percent
- Assists employees and management with general/routine questions about Human Resources policies and procedures, such as leaves of absences, direct deposit, benefits, claim forms, insurance providers and others
- Answers questions and advises the managers regarding basic interpretation of personnel policies and procedures
- Brings all sensitive employee relations matters to the attention of the Director of Human Resources
- Assists in the development of, coordinates, and implements various employee relations programs and events
- Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
- Maintains confidentiality related to personnel matters
- Assists with administration of workplace surveys
- Maintains and updates department bulletin boards
Qualifications & Experience
Education:
- Any combination of education and experience equivalent to graduation from a college or combination of education, training or experience that provides the knowledge, skills, and abilities required to perform this position’s job duties
Knowledge/Skills:
- Demonstrated proficiency and accuracy in using MS Office products such as Word, Excel, and Outlook to include graphs, tables and other spreadsheet functions
- Professionalism and confidentiality are essential, with a strong commitment to providing outstanding customer service
- Ability to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in person
- Strong organizational skills with the ability to maintain comprehensive and cohesive records
- Must be hospitality oriented and possess the ability to work under pressure and meet deadlines
- Considerable knowledge of business English, spelling and punctuation, office practices and procedures
- Ability to organize, efficiently document and routinely update information; ability to apply procedures to work issues and situations
- Ability to write and communicate in a professional manner
- Ability to adapt communication style to successfully convey messages and objectives to diverse audience
- Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, etc.)
- Multiple language abilities preferred, fluency in English and Spanish required
- Ability to adjust schedule, work overtime and be present during the changing business needs
Work Experience:
- Minimum of 3 years of Human Resources or Administrative experience
Work Approach Attributes:
- Demonstrates vertical flexibility - Ability to shift focus from big picture to “getting things done” as necessary
- Genuine style - Authentic personality and approachable
- Facilitates structured group problem solving - Ability to bring appropriate parties together in order to resolve issues
- Uses an analytical approach - Demonstrated ability to translate data into insight and then into action - Has an aptitude to perform numerical analysis of data and formulate conclusions and/or solutions
Working Environment:
- Fast paced, high energy
- Open cubicle
- High touch by phone, electronic and in person
About Evolution Hospitality
Headquartered in Orange County, CA, Evolution Hospitality is one of the top privately-owned hotel management companies in the US. Evolution Hospitality has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Evolution Hospitality is recognized as a first-class operator of hotels.
We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Evolution Hospitality, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Evolution Hospitality’s unique culture.
Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Evolution Hospitality is just the family you’re looking for.
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