About This Opportunity:
The Stanley Hotel located in beautiful Estes Park, CO is looking for a Banquet Captain. As a Banquet Captain, you’ll be responsible for supervising banquet department operations while ensuring that staffing, training, set up and service methods meet Stanley Hotel standards.
Known for its old world charm, The Stanley Hotel boasts spectacular views in every direction and is less than six miles from Rocky Mountain National Park. Listed on the National Register of Historic Places and member of Historic Hotels of America, the 202-room Stanley Hotel continues its rich tradition of offering the finest service and amenities in beautiful Estes Park, CO.
Responsibilities:
Key responsibilities of the Banquet Captain position include:
• Supervising banquet team members as directed by the Banquet Manager
• Assisting with training banquet team members
• Supervising and assisting with the set-up of function rooms to include placement of linens, silver, china and glassware according to event order specifications
• Assisting in service of functions as required
• Inspecting function rooms and equipment prior to the functions for cleanliness, proper inventory and set up
• Supervising and assisting with the break down after the completion of functions to ensure that all equipment and supplies are stored correctly
• Maintaining par stocks and perpetual inventories of necessary items
• Ordering rental equipment and linens as necessary for banquet events
• Communicating effectively, giving direction, support, timely feedback and recognition of performance
• Responding to operational and/or guest issues when necessary, ensuring proper follow through with appropriate manager(s)
Job Requirements:
The ideal Banquet Captain will have a minimum of one year of banquet server, conference set up and banquet bar experience. The minimum qualifications for this position are:
• Minimum of 21 years of age to handle alcoholic beverages
• Must be willing and have the ability to work a varied schedule that may include evenings, nights, and weekends
• Ability to handle, carry and/or lift items weighing up to 50 pounds
• Ability to stand, walk, and move around during entire shift
• Previous Banquet Captain, supervisory or management experience preferred
• Experience with both banquet front of the house as well as banquet back of the house activities
• Ability to effectively direct and motivate staff to ensure the smooth and efficient operations of the Banquet department.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Knowledge of appropriate table settings and service ware
• Ability to take initiative and ownership to resolve problems
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to handle stressful situations in a calm, professional manner
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must have the ability to work with guests and respond immediately and accurately to their needs and requirements
• Must have a valid Certified Food Handlers Card or be capable of obtaining one
• Must have a valid alcohol awareness certification (TiPS)or be capable of obtaining certification
