About This Opportunity:
The Stanley Hotel located in beautiful Estes Park, CO is looking for a Server. As a Server, you’ll be responsible for serving menu items to guests in a prompt, friendly and courteous manner.
Known for its old world charm, The Stanley Hotel boasts spectacular views in every direction and is less than six miles from Rocky Mountain National Park. Listed on the National Register of Historic Places and member of Historic Hotels of America, the 202-room Stanley Hotel continues its rich tradition of offering the finest service and amenities in beautiful Estes Park, CO.
Responsibilities:
Key responsibilities of a Restaurant Server include:
• Greeting guests in a friendly and courteous manner and explaining all specials, promotions and food items on the menu
• Taking orders, using a guest check/ticket
• Answering questions about menu pricing, preparation, ingredients and plate presentation
• Memorizing and promoting daily specials
• Making food and beverage recommendations to guests as appropriate
• Up-selling appetizer specials, desserts and beverages to improve average check and guest experience
• Ensuring the guest needs are met, including keeping beverages full, providing additional condiments and/or food items, and checking back with guests during their meal
• Presenting check in a timely manner
• Collecting payment and providing change in a timely manner
• Balancing end-of-day paperwork, including cash, credit card and due backs with minimal errors, overages or shortages
• Completing side work
• Supporting other areas of the restaurant as necessary
• Maintaining a complete knowledge and understanding of menu items
Job Requirements:
The ideal Restaurant Server candidate will have at least one year of restaurant server experience, exceptional communication skills, and a passion for delivering excellent service. The minimum qualifications for this position are:
• Minimum of 21 years of age to serve alcoholic beverages
• Ability to perform job functions with attention to detail, speed and accuracy
• Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
• Must be willing and have the ability to work a varied schedule that may include evenings, nights, and weekends
• Ability to transport large trays weighing up to 30 pounds through a crowded room on a continuous basis throughout shift
• Ability to stand, walk, and move around during entire shift
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must have a valid alcohol awareness certification or be capable of obtaining certification
• Must have a valid Certified Food Handlers Card or be capable of obtaining one
