POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)

Greet and assist with all administrative needs, in the Headquarters lobby. The receptionist should always represent St. John with a professional, polished and positive demeanor. Must be able to maintain confidentiality at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Present a polished and well groomed appearance
• Warmly greet, acknowledge and assist all those that walk through the lobby
• Answer all phone calls with a pleasant tone promptly, and transfer to the appropriate person
• Forward all messages promptly and accurately
• Communicate any issues or concerns that may arise while at front desk to Supervisor
• Assist with small projects when needed
• Must never leave front desk un-attended during scheduled work hours


ADDITIONAL RESPONSIBILITIES:
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Ability to be flexible and willing to work extended hours when necessary


ORGANIZATIONAL RELATIONSHIPS
• Interacts with all levels throughout organization including customers, employees, outside vendors

MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.

COMPETENCIES:
• Communication
• Adaptability
• Professionalism
• Optimistic
• Organization
• Client Focus
• Embraces Change

Education/Experience:
• 1 - 2 years front office and customer service experience
• High School diploma or general education degree (GED); some college preferred
• Bilingual English and Spanish preferred
• Basic computer system skills, email (Outlook, Word)

Days and hours vary Monday-Friday