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Merchandise Assistant, Wholesale Major Accounts

POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)
The Merchandise Assistant will work closely with the Senior Account Management team supporting all tasks associated with the placement, tracking and troubleshooting of merchandise for designated accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for accurate order entry and cancellations by specific deadlines
• Troubleshoot and communicate discrepancies in line sheets, Movex, and shipping
• Communicate with accounts when EDIs are not transmitted correctly
• Complete weekly/monthly sales tracking reports
• Process shipping reports and closely work with the allocation team on any outstanding merchandise
• Maintain orders; re-routes, extending PO’s and RTV’s
• Assist buyers, assistants and sales associates with daily customer service calls
• Partner with our Regional Wholesale Manager team to solve issues at the store level
• Prepare account specific seasonal product knowledge materials
• Coordinate sending samples for accounts’ photo shoots, create styling guidelines, and ensure the accurate and timely publishing of merchandise to site
• Market Support; Prep market reports and line sheets for accounts, assist models in styling, support buyers and Senior Account Managers as needed
• Manage the sales estimate entry process, and communicate all revisions to production before the fabric buy is finalized

ADDITIONAL RESPONSIBLITIES:
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adhere to local, state and federal laws
• Additional responsibilities assigned by supervisors related to your position/department
• Ability to be flexible and willing to work extended hours when necessary
• Model "the St. John Way"

SUPERVISORY RESPONSIBILITIES
• None

ORGANIZATIONAL RELATIONSHIPS
• Interacts with all levels throughout organization including employees and outside vendors

MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.

COMPETENCIES:
• Professionalism
• Organization
• Attention To Detail
• Communication
• Time Management
• Results Oriented
• Initiative
• Planning
• Strategic Problem Solving
• Client Focused
• Teamwork
• Optimistic
• Honesty and Integrity
• Adaptability
• Embraces Change

Education/Experience:
• Bachelor's Degree preferred
• A minimum of 1-2 years relevant experience
• Proficient in Excel, Word, PowerPoint and Microsoft Outlook

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Required to lift, move and carry up to 40 pounds
• Ability to read, count and write to accurately complete all documentation and reports
• Must be able to see, hear and speak in order to communicate with employees and other customers
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms

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