POSITION SUMMARY STATEMENT:
The Sales Assistant is primarily responsible for supporting the Management/Sales team, including client service and administrative elements related to selling. In addition, the Sales Assistant is also responsible for supporting the store initiatives by providing the “St. John Experience” level of service to all internal and external clients, which includes building rapport with clients, clienteling, supporting the management team and representing the St. John brand.

ESSETIAL DUTIES AND RESPONSIBILITIES:
• Support Management/Sales team with sales by greeting clients, securing necessary merchandise, place merchandise back in designated area on sales floor, as well as replenishing sold merchandise on the floor
• Assists in merchandising and maintaining the appearance of the store according to St. John standards
• Demonstrates high degree of professionalism in communication and teamwork with clients, peers, and management team
• Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
• Maintain store, lunchroom, stockroom cleanliness, and overall organization within the store to Company standards
• Actively contributes to non-selling activities as needed to support store during peak traffic hours
• Demonstrates high level of quality in work, attendance and appearance

ADDITIONAL RESPONSIBILITIES:
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Ability to be flexible and willing to work extended hours when necessary

COMPENTENCIES:
• Organization
• Enthusiasm
• Communication
• Thoroughness
• Teamwork
• Adaptability
• Professionalism

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

• Standing and walking the majority of the works shift
• Ability to climb ladders or stairs (depending upon store design)
• Required to carry garments and packaging up to 25 pounds

EDUCATION/EXPERIENCE:
• 1-2 years retail sales experience
• Understanding of the luxury client
• Ability to work varied hours: nights, days and weekends to support the business needs
• Previously worked in a clienteling, client-centric environment preferred
• Good computer skills: Word, Excel, Microsoft Outlook and POS systems