The Opportunity
We’re auditioning for professional, outgoing and outrageous personalities to fill the role of part-time Overnight Room Service Server. This position is for the OVERNIGHT SHIFT.
Job Responsibilities
Key responsibilities of a Room Service Server include:
• Delivering food to our 420 room hotel and two hotel bars
• Completing daily side work including the pick-up and break down of all room service equipment from guest rooms and hotel hallways
• Ensuring that all orders are accurate prior to leaving the room service kitchen
• Memorizing the room service menu and food preparation methods as to better serve the guest
• Expediting room service deliveries by helping fellow employees setup and complete their orders when needed
• Using Micros POS to enter orders and tender payment
• Ensuring that proper payment is received from guest prior to leaving their room and that all payments are properly tracked and managed
• Maintaining an up to day working knowledge of the various pieces of “Rock Memorabilia” and their locations within the hotel
Job Requirements
The minimum qualifications for the Room Service Server position are:
• Minimum of 1 year previous room service experience or 3 years of general serving experience required
• Must be willing and have the ability to work overnight shifts and a varied schedule
• Ability to perform job functions with attention to detail, speed and accuracy
• Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
• Ability to handle, carry and/or lift items weighing up to 70 pounds
• Ability to stand, walk, and move around during entire shift
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must have a valid alcohol awareness certification or be capable of obtaining certification
• Must have a valid Certified Food Handlers Card or be capable of obtaining one
An Equal Opportunity Employer
Hard Rock Hotel San Diego: As authentic, passionate, irreverent and unpredictable as music itself.
Backstage, green rooms and red carpets. Uniforms designed by a rock star. Working at Hard Rock Hotel San Diego is not quite like working at a vanilla hotel. Hard Rock's team is as passionate and authentic as rock itself. Our mission is to serve from the heart: An entourage of staff hell-bent on working with the best, being the best, and delivering an experience guests will actually want to talk about. After all, this is Hard Rock and the ordinary and staid will not do.
If you kick ass at what you do, and have a true passion for service and music, separate yourself from the crowd and be noticed.