In the midst of the beautiful Napa Valley winegrowing region is the Carneros Resort and Spa, a luxurious retreat nestled among 28 acres. The resort offers modern and sophisticated accommodations, amenities as well as food and wine experiences.
Opportunity
Carneros Resort and Spa is looking for a Sommelier to join our fine dining team at Farm !
Job Responsibilities
- To maintain dining room policies and procedures, including service style, to ensure professional standards of restaurant operation.
- To establish and maintain winery relations within the Napa and Sonoma Regions.
- To control wine inventory, variety and cost to maintain adequate supply, quality and profitability.
- To execute monthly inventories to track wine revenues and costs.
- To execute departmental inventories and establish purchasing guidelines for the wine program.
- To design, implement and coordinate consistent wine service levels in all food and beverage outlets.
- To regularly review all food and beverage pricing and to identify all yield management revenue opportunities.
- To continually monitor service and quality standards as measured by SQS, Preferred Hotels, guest correspondence and other mystery shopper programs.
- To understand and respond to all guest needs and requests in a timely and professional manner.
- To extend a courteous, friendly and professional greeting to guests as they arrive to thank them as they depart.
- To continually interact with guests to ensure professional, personalized service throughout their meal.
- To maintain compliance with local safety and health ordinance regulations.
- To ensure that all outlets have regularly scheduled staff meetings, training and wine education.
- To represent and market Carneros Resort and Spa in a positive and professional manner as requested and continually promote internally and externally by attending special events when requested and building relationships both on and off property.
- To promote and comply with all policies and procedures
- To immediately report all suspicious occurrences and hazardous conditions and avoid injury to self and others.
- To maintain the cleanliness and safety of work areas and equipment at all times. To attend all mandatory meetings as directed. To perform other tasks, including cross-training, as directed.
Job Requirements
- High school degree or equivalent required.
- High level of English fluency required.
- **Certification is not required but you must be hospitable and have a personal drive to learn more about wine.
- Valid California driver’s license required.
- Hotel experience preferred.
Skills and Apptitudes
Under the direction of the F&B Director, Beverage Director and General Manager, we will teach you everything you need to know to grow as a Sommelier. The right candidate must have wine knowledge and 5+ years experience in a kitchen driven or fine dining environment. This individual will be a vital partner in the leadership of the service team.
- Oversees the execution of the beverage program that pertains to Farm, participates daily in service, provide educational opportunities for staff and assist in the oversight of the cellar inventory.
- Undertand all aspects of restaurant and bar operations and budgets, and have an overall knowledge of foods and beverages, and service standards and procedures. Familiar with OSHA, SB198, local Department of Health regulations, California liquor laws and relevant current laws governing handling of hazardous substance.
- Strong written and verbal communication skills.
- Detail oriented.
- Organized and efficient.
- Safety minded.
- High quality standards for production and service.
- Good team player.
- Customer service focus.
Working Conditions
- Constantly moving between indoor and outdoor environments, throughout shift.
- Works in clean, adequately lighted restaurant and office.
- Exposed to weather conditions while supervising outdoor service areas.
- Makes frequent trips to the kitchen, where air may be warm, moist and odorous from cooking foods.
- Kitchen floor in uneven, and may be slippery from moisture and grease.
- Extensive property.
Physical Demands
- Stands/walks approximately 80% of shift.
- Sits at desk or in meetings approximately 20% of shift.
- Occasionally required to handle and move objects weighing up to 30 lbs. over short distances.
- Must be able to work well under pressure.
- Flexibility required to work long, sometimes irregular hours.
An Equal Opportunity Employer
About Evolution Hospitality
Headquartered in Orange County, CA, Evolution Hospitality is one of the top privately-owned hotel management companies in the US. Evolution Hospitality has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Evolution Hospitality is recognized as a first-class operator of hotels.
We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Evolution Hospitality, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Evolution Hospitality’s unique culture.
Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Evolution Hospitality is just the family you’re looking for.
