About This Opportunity:
The Stanley Hotel located in beautiful Estes Park, CO is looking for a Cocktail Server. As a Cocktail Server, you’ll be responsible for serving menu items to guests in a prompt, friendly and courteous manner. You’ll also be responsible for delivering flawless service.
Known for its old world charm, The Stanley Hotel boasts spectacular views in every direction and is less than six miles from Rocky Mountain National Park. Listed on the National Register of Historic Places and member of Historic Hotels of America, the 202-room Stanley Hotel continues its rich tradition of offering the finest service and amenities in beautiful Estes Park, CO.
Responsibilities:
Key responsibilities of a Cocktail Server include:
• Greeting guests in a friendly and courteous manner
• Taking orders, using a guest check/ticket
• Ensuring guests are of legal drinking age
• Placing orders with bartender
• Stocking and maintaining the service area
• Serving guests promptly and according to service standards
• Collecting and processing payment for drink orders
• Completing all necessary side work
• Maintaining up to date knowledge of menu items, garnishes, and preparation methods
• Suggestively selling food and beverages to guests
• Remaining alert to guest needs
• Checking food and beverage before serving it to guests to make sure appearance, temperature and portions are correct
• Bussing tables according to standard procedures
• Closing out tickets per standard procedures
Job Requirements:
The ideal Cocktail Server candidate will have previous experience as a Cocktail Server and a passion for delivering excellent service. The minimum qualifications for this position are:
• Minimum of 21 years of age to serve alcoholic beverages
• Ability to perform job functions with attention to detail, speed and accuracy
• Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
• Must be willing and have the ability to work a varied schedule that may include evenings, nights, and weekends
• Ability to transport large trays weighing up to 20 pounds through a crowded room on a continuous basis throughout shift
• Ability to stand, walk, and move around during entire shift
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must have a valid alcohol awareness certification or be capable of obtaining certification
