The Stanley Hotel located in beautiful Estes Park, CO is looking for a Night Auditor. Known for its old world charm, The Stanley Hotel boasts spectacular views in every direction and is less than six miles from Rocky Mountain National Park. Listed on the National Register of Historic Places and member of Historic Hotels of America, the 202-room Stanley Hotel continues its rich tradition of offering the finest service and amenities in beautiful Estes Park, CO.
Responsibilities:
Key responsibilities of a Night Auditor (aside from remaining awake the entire night!) include:
• Auditing all charges and postings and correcting work as necessary
• Reconciling daily activity and closing all accounts in preparation for the new business day
• Processing, formatting and distributing daily reports
• Checking guests in and out of the hotel in a efficient, courteous and professional manner
• Processing all payments according to hotel requirements
• Interacting with hotel associates in a professional manner, assisting other departments with necessary information
• Managing and resolving all guest complaints and compliments in a professional and courteous manner
• Responding to guest needs in a timely manner
• Listening and responding to guest inquiries using a positive, clear speaking voice
Job Requirements:
The ideal Night Auditor will have had a minimum of one to two years of experience in a hotel/resort or accounting position.
The minimum qualifications for this position are:
• Good communication skills, both verbal and written
• Must have an operational knowledge of Microsoft Office Suite
• Ability and desire to acquire extensive knowledge about the hotel, its services and facilities
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must be willing and have the ability to work overnight shifts (typically 10 pm to 6 am or similar)
