The Opportunity
We are currently looking for a highly motivated, determined, well-spoken and experienced Catering/Events Manager who understands the meaning of “hunting” to proudly sell our property. Eligible for quarterly incentive bonus program.
Job Responsibilities:
Driving Sales-
• Achieves or exceeds individual assigned catering revenue goals
• Listens and reads the customer; identifies needs and responds accordingly
• Translates wants and needs into success for the customer and Evolution Hospitality
• Prospects for new business through individual creativity and innovation
• Weighs the value of each piece of business against hotel objectives
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel’s financial performance
• Uses corporate Revenue Management resources to help make informed decisions and maximize revenue
• Understands revenue management principles and can discuss impact on hotel occupancy, revenue and flow through
• Analyzes trends and patterns in relation to pricing
• Understands sales strategies and tactics of competitor hotels; effectively capitalizes on hotel’s strengths and competitor’s weaknesses and capabilities
Use of Tools and Processes-
• Identifies potential leads by using a wide variety of means/tools such as: existing sales database(s), trade magazines, internet etc.
• Maintains accurate Envision information on all new and ongoing leads and accounts, including solicitation efforts
• Follows proper event management procedures for event execution to include but not limited to beo creation, f & b forecasting, resume communication and room block management
• Utilizes Envision with up to date To Do List, account and booking traces
• Accurately produces and/or reviews all sales contracts, rate agreements, and/or banquet/catering event orders
• Looks for ways to improve processes and enhance sales systems
• Applies an in-depth knowledge of Evolution Hospitality’s tools to find opportunities to increase profitability
Building a Systemic Service Culture-
• Creates a dynamic and positive relationship with customer from sales phase through on site execution
• Responds to all leads and RFPs within 24 hours
• Maintains accurate and timely internal hotel communication
• Conducts site inspections, local sales calls and attends appropriate trade shows and client events
• Promotes hotel through personal involvement in community and business networking organizations
• Build strong relationship and partnership with Business Development
Job Requirements
• Minimum of 1 year as a Catering Manager or Event Manager at a similar size hotel
• Experience with Envision is strongly preferred. Experience with Hyatt hotels is highly preferred.
• Demonstrated ability to understand customer requirements and translating these into sales solutions
• Excellent communicator with strong written and verbal communication skills
• Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
• Working knowledge of MS Word and Excel
About Evolution Hospitality
Headquartered in Orange County, CA, Evolution Hospitality is one of the top privately-owned hotel management companies in the US. Evolution Hospitality has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Evolution Hospitality is recognized as a first-class operator of hotels.
We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Evolution Hospitality, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Evolution Hospitality’s unique culture.
Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Evolution Hospitality is just the family you’re looking for.
Qualified applicants with arrest and conviction records will be considered for the position in accordance with San Francisco’s Fair Chance Ordinance.
