About This Opportunity:
The Stanley Hotel located in beautiful Estes Park, CO is looking for a Human Resources Coordinator. As a Human Resources Coordinator you’ll be responsible for overseeing and coordinating assigned projects and human resources activities relating to the day-to-day operations of the Human Resources Department. In addition, the HR Coordinator serves as the first point of contact for routine team member and third party inquiries, both in person and on the phone, including, but not limited to questions about benefits, compensation, team member relations and recruitement.
Known for its old world charm, The Stanley Hotel boasts spectacular views in every direction and is less than six miles from Rocky Mountain National Park. Listed on the National Register of Historic Places and member of Historic Hotels of America, the 202-room Stanley Hotel continues its rich tradition of offering the finest service and amenities in beautiful Estes Park, CO.
Responsibilities:
Reception Desk Support
• Provides information and assistance to associates regarding routine questions or issues; initiates problem resolution
• Ensures that department is stocked with appropriate office supplies
HR Administration
• Ensures that associate files are set up and maintained in accordance with company standards and government regulations
• Responds to unemployment claims; coordinates attendance at unemployment hearings
• Responds to employer and third party inquiries regarding current and former crew members
• Prepares a variety of correspondence and reports related to human resources programs, policies, and administrative tasks
Recruiting Support
• Provides assistance with the recruitment and onboarding of new associates, including ensuring consistency of onboarding materials and content
• Assists with screening employment applications, pre-screening job candidates, setting up interviews and conducting background checks
• Responds to inquiries from candidates for employment regarding available positions, status of application and other general HR questions
Employee Relations
• Assists employees and management with general/routine questions about Human Resources policies and procedures, such as leaves of absences, direct deposit, benefits, claim forms, insurance providers and others
• Answers questions and advises the managers regarding basic interpretation of personnel policies and procedures
• Brings all sensitive employee relations matters to the attention of the Human Resources Manager and/or Director of Human Resources
• Assists in the development of, coordinates, and implements various employee relations programs and events
• Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
• Maintains confidentiality related to personnel matters
• Assists with administration of workplace surveys
• Maintains and updates department bulletin boards
Job Requirements:
Our ideal candidate will have a minimum of 2 years of Human Resources or Administrative experience.
The minimum qualifications for this position are:
• Demonstrated proficiency and accuracy in using MS Office products such as Word, Excel, and Outlook to include graphs, tables and other spreadsheet functions
• Professionalism and confidentiality are essential, with a strong commitment to providing outstanding customer service
• Ability to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in person
• Strong organizational skills with the ability to maintain comprehensive and cohesive records
• Must be hospitality oriented and possess the ability to work under pressure and meet deadlines
• Considerable knowledge of business English, spelling and punctuation, office practices and procedures
• Ability to organize, efficiently document and routinely update information; ability to apply procedures to work issues and situations
• Ability to write and communicate in a professional manner
• Ability to adapt communication style to successfully convey messages and objectives to diverse audience
• Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, etc.)
• Ability to adjust schedule, work overtime and be present during the changing business needs
