Business Unit:
Evolution Hospitality

Title:
Public Area Attendant

Location:
Carneros Resort and Spa

City:
Napa

Metro Area:
San Francisco/Oakland/San Jose

State:
CA

Postal Code:
94559

Functional Area:
Housekeeping

Requisition Number:
181851

First Open Date:
05/12/2017

Description:
As Housekeeping Public Area Attendant, you play a big role in helping to make sure that the guest feels at home during his/her stay. You’re responsible for consistently providing a clean and well maintained public area for each of our guests before they arrive and during their visit.

Job Responsibilities
Key responsibilities of a Public Area Attendant:
• Cleaning assigned public areas in accordance with Hotel standards
• Replenishing amenities and supplies in assigned public areas as needed
• Stocking and maintaining Housekeeping carts
• Reporting any maintenance issues to supervisor immediately
• Acknowledging and greeting all guests in corridors and all other public access areas
• Cleaning the fitness center and pool areas and maintaining both with supplies and towels
• Maintaining an up to date working knowledge of all property amenities as well as any special events
• Demonstrating the Evolution Hospitality Values and Guiding Principles

Job Requirements
The minimum qualifications for the Public Area Attendant position are:
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to move perform frequent and repetitive movements, including bending and stooping
• Must be able to lift, push, and pull a moderate weight frequently
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
• Ability to follow instructions, directions, and meet deadlines
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
• Understanding of hotel products and guest services
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy
• Must have the ability to work a early morning shift, holidays and weekend shifts
• Perform other duties as assigned



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