As Maintenance Engineer, you’ll be responsible for performing general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.
Summary of essential job functions
• Respond to and handle guest and department radio requests in a courteous, efficient, safe manner and follow-up to ensure 100% satisfaction
• Complete maintenance request work orders from all departments in a timely basis
• Communicate issues for follow up through HotSos and use of e-mails
• Assist engineering department as requested by Director of Engineering, Chief Engineer, or Lead Engineer
• Use radio communication with all areas of the hotel
• Perform preventative maintenance assignments on a scheduled basis
• Ensure that equipment is working properly
• Complete other special projects as assigned
Minimum requirements
• 1-3 years of previous hotel experience preferred
• Must be willing and have the ability to work a varied schedule that may include evenings, nights, holidays and weekends
• Basic knowledge of painting, drywall, HVAC, electrical and plumbing is preferred
• General knowledge of machines and basic hand and power tools
• Ability to work in a fast-paced environment
• Ability to perform job functions with attention to detail, speed, and accuracy
• Ability to stand, walk and move around during entire shift
• Must be able to lift, push, and pull items that weigh up to 100 pounds
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions , receive job assignments and communicate progress and/or completion of assignment and basic guest requests
Skills / Ability to:
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Ability to read, comprehend and write simple instructions and/or short correspondence and memos
• Listen to guest concerns and resolve in a timely manner, create authentic moments for our guests
• Work and interact well with departments throughout the organization
• Participate in the creation of an enjoyable work environment
• Ability to deliver Kick-Ass service to each hotel guest
• Ability to perform job functions with attention to detail, speed and accuracy
Other Requirements and Characteristics:
• The work requires physical exertion with long periods of standing, walking; light bending, crouching, stooping, stretching, reaching, or similar activities; occasional lifting/moving of items up to 100 pounds.
• A high energy, motivated individual who will take ownership and who has the organizational skills to manage several tasks at once.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
