The Opportunity
We are currently looking to fill a combination role for a Room Service Server/Buffet Attendant to join our team at our Hotel Karlan San Diego property.
Job Duties: In this role, you’ll be responsible for greeting guests in a friendly and courteous manner and explaining all specials, promotions and food items on the menu
• Setting up the buffet line before guests arrive for breakfast
• Displaying food and beverages in an organized and attractive manner
• Cleaning the area around the buffet by wiping, sweeping, and/or mopping
• Frequently checking the buffet line to ensure that there is an appropriate amount of food available
• Replenishing the buffet with food, beverages and/or supplies as needed
• Maintaining cleanliness of buffet area
• Disposing of used plates, utensils, napkins and/or cups as necessary
• Removing and disposing of leftover food at the end of breakfast
• Cleaning buffet area according to established standards
• Ensuring inventory is stocked and properly stored for next shift
• Delivering food to guest rooms
• Ensuring that all orders are accurate prior to leaving the room service kitchen
• Memorizing the room service menu and food preparation methods as to better serve the guest
• Communicating professionally with hospitality agents and cooks regarding room service
• Being courteous to guests and accommodating any requests for items not listed on the room service menu
• Completing daily side work including the pick-up and break down of all room service equipment from guest rooms and hotel hallways
• Expediting room service deliveries by helping fellow employees setup and complete their orders when needed
• Cleaning and breaking down trays in the dish area
• Delivering food to guest rooms
• Ensuring that proper payment is received from guest prior to leaving their room and that all payments are properly tracked and managed
• Supporting other areas of the restaurant as necessary
• Demonstrating the Evolution Hospitality Values and Guiding Principles
Job Requirements
A Room Service Server/Buffet Attendant has exceptional communication skills and a passion for delivering excellent service. The minimum qualifications for this position are:
• Minimum of 21 years of age to serve alcoholic beverages
• Ability to perform job functions with attention to detail, speed and accuracy
• Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
• Must be willing and have the ability to work a varied schedule that may include evenings, nights, holidays and weekends
• Ability to transport large trays weighing up to 50 pounds through a crowded room on a continuous basis throughout shift
• Ability to stand, walk, and move around during entire shift
Must have the ability to communicate in English, clearly and directly with guests using a positive, clear speaking voice
• Must have a valid alcohol awareness certification and a valid Certified Food Handlers Card
• Perform other duties as assigned
An Equal Opportunity Employer
About Evolution Hospitality
Headquartered in Orange County, CA, Evolution Hospitality is one of the top privately-owned hotel management companies in the US. Evolution Hospitality has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Evolution Hospitality is recognized as a first-class operator of hotels.
We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Evolution Hospitality, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Evolution Hospitality’s unique culture.
Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Evolution Hospitality is just the family you’re looking for.
