The Human Resources Generalist is responsible for providing human resources support to an assigned division of the Company. The position provides guidance to managers and associates related to associate relations, benefits, compensation and payroll. The position also provides recruiting assistance as needed.
Essential Job Duties and Responsibilities
• Provide performance management guidance to line management including, coaching, counseling, disciplinary actions and development.
• Provide support with new hires, terminations, layoffs, transfers, promotions and other personnel actions.
• Interpret and communicate company policies and procedures and federal and state employment laws. Ensure all employment actions are in legal compliance.
• Assist in the resolution of human resources issues related to all disciplines including employee relations, compensation, payroll and benefits.
• Conduct effective, objective and thorough investigations to resolve associate relations issues and grievances.
• Provide recruiting assistance for corporate and regional positions. Assist with property recruiting as time allows.
• Assist in the resolution of wage claims by gathering documentation and participating in hearings.
• Participate in unemployment claim responses and hearings.
• Assist with the deployment of and training for new or revised human resources processes and procedures that impact associates and managers.
• Participate in special projects as requested.
• Participate in the development and deployment for human resources programs.
• Comply with all company polices and standards including associate handbook, company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Education and/or Experience
• Bachelor’s degree in human resources management, Business or related field is preferred for this position, or a combination of education and experience.
• Minimum of 3 years experience in human resources management.
• Ability to read, write, understand and communicate in English.
• Ability to use general office equipment, such as telephone, fax machine, printer, and copier.
• Ability to effectively use electronic communications tools such as a Blackberry and iPhone.
• Ability to use computer proficiently, including Microsoft Outlook, Word, Excel and PowerPoint.
• Knowledge of federal, state and local employment laws.
• Excellent customer service and interpersonal skills.
• Ability to communicate effectively in written and oral forms including presenting in public to large groups.
• Strong organizational and time-management skills.
• Must be proactive, self-directed and highly motivated.
• Ability to identify, analyze and resolve human resources related issues.
• Ability to conduct investigations and interviews and make sound and effective decisions.
• Ability to set, manage and meet goals and deadlines.
• Ability to maintain flexibility and quickly adapt to changing business needs and processes.
• Ability to maintain confidentiality.
• Ability to respond effectively to sensitive inquires or complaints.
Required Licenses or Certifications
• PHR/SPHR certification preferred.
• Ability to be available and reachable via phone and/or email during evenings and weekend as necessary.
• Ability to work a flexible work schedule.
• Some travel may be required.
• Ability to travel on all forms of commercial transportation.
• Ability to sit for extended periods of time.
• Ability to compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, instruct, and communicate.
• Ability to tolerate stressful situations.
• Ability to work under minimal supervision.
• Standard office working environment.
• Not applicable.